Privacy Policy – Portal Keys Website

1. Who we are & how to contact us

We run Portal Keys as an independent app and website.

If you have questions about this Policy, you can contact us at: Email:[email protected]

2. What we collect

2.1 Information you provide directly

• Email address – when you join the waitlist / beta list (e.g. via a form on the Site).
• Optional message or name – if you include it in the form.

We currently use these details only to:

• Send you updates about Portal Keys (such as beta access, launch announcements, or major changes).
• Reply if you’ve contacted us. You can unsubscribe at any time using the link in our emails or by emailing us directly.

2.2 Information collected automatically (analytics)

We may use privacy-friendly analytics tools (for example, Cloudflare Web Analytics, GoatCounter, or self-hosted tools like Umami) to understand how people use the Site, such as:

• Pages visited
• Time spent on pages
• Device/browser type
• Approximate region (not precise location)
• Referring website (if any)

These tools are used to:

• See what content is working and what’s not
• Fix issues and improve the Site

We do not use this data to personally identify you or to track you across other websites.

3. How we use your information

We use the information we collect to:

• Provide and maintain the Site
• Communicate with you about Portal Keys (beta, updates, launches)
• Understand how visitors use the Site and improve it
• Comply with any legal obligations

We do not sell your data.

4. Legal bases (for EU/UK visitors)

If you are in the EEA or UK, we process your information under these legal bases:

• Consent – when you enter your email and explicitly agree to receive messages from us.
• Legitimate interests – for basic, privacy-friendly analytics and to keep the Site running securely, as long as those interests are not overridden by your rights. You can withdraw your consent at any time by unsubscribing or contacting us.

5. Sharing your information

We may share your information with:

• Email service providers (for example, Substack or similar) to send you emails.
• Analytics providers (like Cloudflare Web Analytics or self-hosted analytics) to understand site usage.
• Service providers / hosting providers who help us operate the Site.
• Authorities, if we are legally required to do so.

We do not share your information with advertisers or data brokers.

6. Data retention

We keep:

• Email addresses for as long as you stay subscribed or until we delete the list or shut down the Site.
• Analytics data for as long as needed for basic metrics (this depends on the provider and may be aggregated/anonymous).

You can ask us to delete your email at any time.

7. Your rights

Depending on where you live, you may have rights over your personal data, including:

• Access – to know what data we have about you.
• Correction – to fix inaccurate information.
• Deletion – to ask us to delete your data.
• Restriction / objection – to limit or object to certain uses.
• Portability – to get your data in a portable format.

To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before responding.

8. Children

The Site is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

If you believe a child has provided us their information, email us and we will delete it.

9. Third-party links

The Site may link to other websites (for example, Substack, Buy Me a Coffee, or the App Store). We are not responsible for the privacy practices or content of those sites. We recommend reading their privacy policies.

10. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top. If changes are significant, we may also announce them on the Site.